380: How to Find Confidence in Conflict, with Kwame Christian

Kwame Christian: Negotiate Anything Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. He hosts the top negotiation podcast, Negotiate Anything, and is the author of the new book: Nobody Will Play With Me: How to Find Confidence in Conflict*. Key Points Three points to the breakdown of communication: The Frame (the storyline) The Pace (how fast) The Direction (what issues you’re talking about) Three steps of compassionate curiosity: Acknowledging emotions Getting curious with compassion Joint problem solving Resources Mentioned Kwame’s Negotiation guide Negotiate Anything podcast by Kwame Christian Nobody Will Play With Me: How to Find Confidence in Conflict* Anchoring episode on Negotiate Anything Book Notes Download my highlights from Nobody Will Play With Me in PDF format (free membership required). Related Episodes CFL262: Negotiating As If Your Life Depended On It CFL311: Negotiation Tactics for Results CFL344: Have Conversations That Matter Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at http://coachingforleaders.com Thank You Thank you to Miah2611 for the kind review on Apple Podcasts. To leave a rating or review, visit http://coachingforleaders.com/apple. If you’re an Overcast user and this episode was helpful, just hit that star button on the app to help recommend it to other Overcast users. Thank you if you do either. Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback